Terms And conditions

3 Piece wheel Terms & Conditions

WARRANTY POLICY
These wheels come with custom painted parts, the finish on these paints is covered up to 1 year, excluding scratches and user neglect / error. Should there be any issues on finish, i.e., chrome peeling or pitting, paint chipping, etc. It is your responsibility to get the wheels back to our facility at your expense. We will then inspect the product and check for any issues that merit a warranty claim. Should the wheels have a warranty issue we will fix the problem and send the wheels back to you. Return shipping is at our expense, in this case, however otherwise the customer is responsible for all shipping and handling charges. It is also your responsibility to get the wheels back to us safely and package them properly. We are not responsible for shipping damages. Please call us to discuss any warranty issues prior to sending the wheels. We also require that you send us photos of the problem via email prior to sending the wheels.

100% guarantee on fitment & satisfaction

We guarantee the fitment of your wheels, should you receive the wheels and there is a problem with fitment, please call us and explain the problem. If the problem is in fact a valid fitment issue we will instruct you to package the wheels and ship them to us at your own expense. Once received we will fix any existing fitment problem. These problems can include but are not limited to:

-incorrect center bore

-incorrect width, inner or outer size

-wrong diameter

-offset is incorrect

None of the above mentioned items warrant a return or refund, however we will do everything necessary to ensure that the problem is fixed to your satisfaction.

2 year warranty on structure.

Leaking wheels:

We are not responsible for leaking wheels. Our wheels are checked prior to leaving our facility and in most cases is a case of installation error such as mounting tires incorrectly, mounting tpms incorrectly, valve stem, etc.

Under no circumstances will we cover a leaking issue.

Vibration:

We are not responsible for vibration, all wheels are balanced. Should there be a vibrating wheel, contact your dealer who installed them as more than likely the tires were not balanced correctly.

DISCLAIMER: -IT IS NOT OUR RESPONSIBILITY TO MEET A CERTAIN DEADLINE FOR YOUR WHEELS TO BE DELIVERED

-WE RECOMMEND THAT YOU ALWAYS KEEP YOUR EXISTING WHEELS AND TIRES IN CASE THESE WHEELS NEED TO BE REPAIRED FOR ANY REASON

-WE ARE NOT RESPONSIBLE FOR MISSED DEADLINES, VEHICLE STORAGE, OR ANY OTHER INTERNAL REASON

RETURN POLICY
The wheels you are purchasing are custom built, custom tailored, and specifically finished to your taste. They are precise fit wheels, meaning they are not universal and will ONLY fit your vehicle. The wheels are not kept in stock as inventory and are specifically machined for you and only you when the order is placed. With this being said, once and order is placed, it is non cancelable. Your deposit is non refundable, and you are entering into a signed agreement with our company, agreeing to these terms and confirming that you will fulfill your obligation to purchase these wheels. Under no circumstances can an order be returned, however should an order have a problem, we do have our warranty policy explaining details on how the problem will be addressed.

We do not guarantee delivery time, as stated these are custom built wheels and can take long periods of time to produce depending on the circumstances. We give you an estimated time of delivery, however we cannot guarantee it.

PAYMENT TERMS
We do not offer any credit terms to any vendors. A minimum of 40% deposit is required to start production of any order. This deposit will be required upon the receipt of your order, and the order will not be entered into our system until the deposit has been placed. An invoice will be sent via PayPal Invoicing for the deposit and final payment which will be paid through PayPal. The deposit is non refundable. Once the order is complete and ready to ship we will contact you and will require the remaining balance prior to preparing the shipment. Once the remaining balance is received the order will ship within 24 hours of that time.

Contact Information
Email: info@squaredwheels.co.uk
© Squared Wheels